A nationwide property services provider sought to streamline operations and improve management across multiple legal entities amid challenges with fragmented processes, manual data handling, and complex financial consolidation. Partnering with TeBS, the organization implemented a Microsoft Dynamics 365 Business Central solution covering one parent company and fifteen subsidiaries to automate financial processes.
CUSTOMER
Nationwide Provider of Property Services
REGION
Singapore
INDUSTRY
Legal Services
FUNCTION
Information technology
Organisation Overview
A leading nationwide provider of property services, offering EnergyPerformance Certificates, Electrical Installation Condition Reports,Asbestos Surveys, Fire Risk Assessments, and other certification servicesunder one roof. The organization serves a diverse client base acrossmultiple regions and aims to deliver efficient, compliant, and integratedproperty solutions.
The Challenges Faced
With multiple legal entities and growing operational complexity, theorganization faced several challenges in managing its financial andoperational processes:
- Fragmented Entity Management: Operations were spread acrossone parent company and 15 subsidiaries, resulting in inconsistentprocesses, reporting delays, and limited visibility across the group.
- Manual Data Handling: Legacy systems required extensive manualintervention for master data management, transactions, and financialreporting, increasing the risk of errors.
- Complex Consolidation: Consolidating accounts and generatinggroup-level reports was time-consuming and prone to discrepanciesdue to disconnected systems.
- Operational Inefficiencies: Lack of a unified platform led toredundant processes, delayed approvals, and challenges in trackingintercompany transactions.
Solution Proposed
To address these challenges, TeBS developed a comprehensive BusinessCentral application tailored to the organization’s multi-entity structure:
- Multi-Entity Implementation: The solution encompassed 16 legalentities—one parent and 15 subsidiaries—providing a single platformto manage all operations.
- Data Migration & Integration: Extensive migration of master dataand opening balances ensured a smooth transition from legacysystems.
- Core Financial Modules: Key modules including General Ledger,Cash & Bank, Purchase & Payables, Sales & Receivables, Fixed Assets,Intercompany, and Consolidation were implemented to streamlinefinancial processes.
- Standardized Reporting & Localization: Five standard report layoutswere configured, and Thai translation was added for subsidiariesoperating in Thailand.
- Phased Rollout: A pilot implementation across the parent companyand four subsidiaries ensured thorough testing and a smoothadoption process.
Benefit
- Enhanced Operational Efficiency: Unified management of all entities reduced redundancies and streamlined workflows across the organization.
- Improved Financial Accuracy: Automated intercompany transactions and consolidated reporting minimized errors and improved financial visibility.
- Scalable Platform: The solution supports ongoing expansion and operational complexity, providing a future-ready foundation for growth.
- Simplified Compliance: Standardized processes and reports ensured better compliance across multiple jurisdictions.
Conclusion
By implementing a tailored Business Central solution, TeBS enabledthe organization to unify operations across 16 entities, automatefinancial processes, and simplify consolidation. This transformationimproved operational efficiency, financial accuracy, and group-levelvisibility—positioning the organization to deliver integrated, compliant,and scalable property services nationwide.
