TeBS provides application maintenance and support services for custom-built applications and platform-based solutions that run on Microsoft, Java & Open source technologies.
TeBS provides application maintenance and support services for custom-built applications and platform-based solutions that run on Microsoft, Java & Open source technologies.
Application maintenance support and services and support can be challenging with increasing digitization and proliferating growth of IT applications across sectors. As businesses grow, applications and products need adequate support and maintenance to keep pace with the changing IT environment. Outsourcing the managed services for application support and maintenance allows organizations to allocate resources to maximize their resource effectiveness.
TeBS provides application maintenance services and support for custom-built applications and platform-based solutions that run on Microsoft, Java & Open-source technologies. Our customer IT team focuses solely on innovative, value-driven initiatives. The application support is efficiently managed through SLA management, issue management, and reporting frameworks.
Application Maintenance Services
Application Migration and Upgrade
Comprehensive System Audit
Application & Database tuning services
Security & Vulnerability Testing & Fixes
Patching & Version Upgrades
Application Re-engineering
DevOps & Configuration Management Services
Application Support Services
24 * 7 helpdesk end to end support services
SLA based tiered Level 1 ,2 and 3 support
Incident & Outage Management
Root Cause Analysis
Application Performance Monitoring
Application SOD Health Monitoring
Application EOD House keeping
Managed Security
Data & Application Security
Infrastructure and System Security
Network Security
Mobile Security
Advanced Threat Protection
Compliance and Monitoring
Expertise on tools – Darktrace, BeyondTrust, SolarWinds, Symantec, Gevel
Expertise on tools – Darktrace, BeyondTrust, SolarWinds, Symantec, Gevel
Quality Engineering Services
Test Business Consulting
Specialized Testing Services
Test Automation Services
Security Testing Services
Quality engineering services for platforms – Oracle, Microsoft, IBM, HP , Katalon, Tricentis
Application Modernization Services
Monolithic to Microservices
Application rearchitecting
Cloud-Native app development
DevSecOps Implementation
TeBS Managed Services Expertise
With more than a decade of expertise in the field, we have a multi-skilled competent engineering team that can take care of a wide array of software solutions, varying in type, size and complexity. Our application maintenance service and support team collaborate effectively to drive business value by preventing any application failure and unexpected downtime, giving secured app development Singapore operation and stability.
Systems Support
85+ Application Systems
Support for Web Based Technologies (.Net, Sitefinity, Java, J2EE, ArcGis, Mongo DB, SQL DB, Oracle and open Source System), SharePoint, D365, Enterprise Mobility (iOS, Xamarin, Android), BPM (Nintex, K2), RPA
Strong Customer Base
75+ Active AMS Contracts
Customers across verticals such as Government, BFSI, Education, Healthcare, Manufacturing, Power, Social Services, Oil & Gas, Professional Services etc
Robust Support Services
1100+ Tickets per month
SLA and ticketing support
Phone and Email support
L1, L2 & L3 Support
End User Support
Support for Approx. 2.6 Million End Users
Supporting Nationwide deployed applications and systems
Application support and troubleshooting
Our Maintenance and Support Approach Framework
We help to manage applications development Singapore effortlessly and provide regular assessments, continuous improvements, efficient optimization, and automation of applications.
Baseline
Baseline
Application Landscape
Inventories
KT Plan
SLA based model
Change management plan
Transition
Transition
Knowledgebase
Standard Operating Procedures
Tools & Frameworks
Operate
Operate
Governance
Service Levels
Base Plus Model
Optimize
Optimize
Proactive maintenance
Root-cause Analysis & fix
Transform
Transform
More for less
Optimized outcome – Savings Gain
Continue/ Transfer
Continue/ Transfer
Change mgmt.
Reverse transfer
Defined roadmap & focus
Baseline
Application Landscape
Inventories
KT Plan
SLA based model
Change management plan
Optimize
Proactive maintenance
Root-cause Analysis & fix
Transition
Knowledgebase
Standard Operating Procedures
Tools & Frameworks
Transform
More for less
Optimized outcome – Savings Gain
Operate
Governance
Service Levels
Base Plus Model
Continue/ Transfer
Change mgmt.
Reverse transfer
Defined roadmap & focus
Our Technology Expertise
We support multiple technologies ranging from the front end back end programming languages to DevOps and Platforms and many more
TeBS Value Proposition
We support multiple technologies ranging from the front-end back end programming languages to DevOps and Platforms and many more
Maximize IT application support
Leverage TeBS Competency Center
Asset optimization and reuse of existing investments
Process Compliance and meeting SLA
Application development Singapore performance monitoring for proactive resolution of app performance issues
CI/CD pipelines for quick and smooth application evolution
Drive Operational Efficiency
Minimize downtime or service slacks/outages
Enhances program speed and quicken release time
Maximize application support efficiency
Reduce total cost of ownership
Use high-value industry benchmark trends
Flexible Operating Model & Support Reporting
Faster time to market
Flexible and Scalable AMS engagement model
Service level and Incident reports
App development Singapore Performance monitoring reports
Connect with us
We can help to ease and optimize your technology investment by providing valuable Application maintenance and support for your applications
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