AI-Powered Retail: From Insight to Impact

In-Person Event | TeBS (An Avanade Company)

AI-Powered Retail: From Insight to Impact

An exclusive in-person event for retail leaders in Singapore
Date C Tuesday, 19th May 2026
Time C 2 PM – 5 PM
Time C 182 Cecil Street, Singapore 069547
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Retail is at an inflection point. Customers expect personalised experiences, operations need to move faster, and competitors are already using AI to unlock new revenue models. Across Singapore and Southeast Asia, the momentum is building. Government funding programmes are actively backing AI adoption, and Microsoft’s continued investment in regional cloud and AI infrastructure is putting enterprise-grade capabilities within reach.

The retailers who act now are the ones pulling ahead.

But here is the reality. Most retail organizations are still running on fragmented data, disconnected systems, and manual processes that cannot keep pace. The gap between what AI can do for retail and what most retailers are doing is widening. That gap is both a risk and an enormous opportunity.

Join TeBS and Microsoft for a focused session designed for retail decision-makers who want to move beyond hype and into real outcomes. You will hear how a connected data ecosystem powers smarter decisions, see practical applications of AI across retail operations and customer experience, and walk away with a clear picture of what is possible and what is funded.

What You’ll Walk Away With

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Why AI in retail is urgent and what waiting is costing you

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How a connected data ecosystem powers every AI initiative

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Real examples of AI modernizing operations such as inventory, supply chain, and store intelligence

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Practical use cases of AI-driven personalization and customer engagement

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Grants and funding available in Singapore to accelerate your AI journey

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A clear next step through complimentary AI assessments and workshops with TeBS

Who Should Attend 

CXOs, CTOs, CIOs, and CDOs in retail organizations

Heads of Digital Transformation and Innovation

IT Directors and Enterprise Architects

Operations and Supply Chain Leaders

Customer Experience and Marketing Leaders

Retail Strategists evaluating AI readiness

Agenda Highlights

30 min Registration & Networking Arrive, collect your badge, and connect with peers over coffee.
10 min Welcome — Why Retailers Need AI Now & How TeBS Delivers Outcomes This session addresses key retail challenges — rising costs, inventory blind spots, and shifting shopper expectations — and how TeBS turns them into AI-driven outcomes.
20 min Keynote: Powering Smarter Retail with AI Through a Connected Data Ecosystem In this keynote,Microsoft will showcase how a connected data ecosystem enables smarter decisions, deeper insights, and scalable AI innovation across the retail organisation.
30 min Session 1 — Modernising Retail Operations with AI This session explores how AI improves daily retail operations — from inventory management and demand forecasting to automated replenishment and in-store analytics.
20 min Break Take a short refreshment break and continue conversations with fellow attendees and speakers.
25 min Session 2 — Enhancing Customer Experience / Customer Case Study See how AI personalises customer journeys, boosts engagement, and drives loyalty — illustrated through real retail examples.
15 min Fundings This session helps you understand the grants and government funding available in Singapore to support retail AI initiatives — and how to maximise eligibility for your projects.
Book Your Complimentary Sessions

TeBS is offering two complimentary engagements

  • AI Readiness Assessment — Evaluate where your organisation stands across data, technology, and processes, with a clear view of gaps and priorities.
  • AI Discovery Workshop — A hands-on session to identify and define your highest-impact retail AI use case, ready to move into planning.

Whether you lead a large retail chain, a growing D2C brand, or a specialty retailer, if AI is on your roadmap — or should be — this session is for you.

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