Digital Experience Platforms
Leverage digital experience platforms to personalize customer journeys across multiple digital channels
A digital experience platform, also called a DXP, is an enterprise software system that delivers digital experience across a broad range of digital touchpoints for the customers and comes with rich features and functionality such as content management, ecommerce, personalization, and experimentation.
Our DXP Solutions are designed to play a differentiating role in building fantastic customer experiences across all channels, devices, and customer touchpoints. We combine digital asset management with content management to deliver personalized experiences, giving an integrated and unified view to all users thereby enabling a seamless flow of business processes and interactive web experience.
Gartner defines a digital experience platform (DXP) as an “integrated set of technologies, based on a common platform, that provides a broad range of audiences with consistent, secure, and personalized access to information and applications across many digital touchpoints”.
Organizations use Digital Experience Platforms (DXPs) to build, deploy and continually improve websites, portals, mobile, and other digital experiences.
DXPs combine and coordinate applications, including content management, search and navigation, personalization, integration, and aggregation, collaboration, workflow, analytics, mobile and multichannel support.
Use hybrid-headless CMS and microservices architecture to deliver the same content across all channels, freeing workforce to create more content for better customer experience.
Integrations with other systems – such as CRMs, contact centers, and social media – provide a 360-degree view of each customer, intuitive dashboards, and machine learning powered deep insights.
Increase conversions and engagement, speed time to market, and reduce the cost of acquisitions with intuitive campaign creation and marketing automation.
Store all your digital assets in one place: photos, layouts, artwork, video, 3D, source files and more. Feed websites, e-commerce, and other digital channels with up-to-date and approved digital assets.
Combined omnichannel content management, customer data, and analytics enable experiences that increase customer retention.
Ability to integrate new technologies, adapt, and connect with audiences as digital maturity increases or new technologies appear.
At TeBS, we take a strategic approach to digital experiences and strive to create a connected experience using Digital Experience Platforms for customers through web strategy, design and development, custom application development, personalization services, and cloud deployment.
We bring best-in-class DXP solutions to deliver data-driven customer experiences and enable enterprises to derive an integrated view of their entire customer journey through our Digital Experience Platform solutions. We achieve this by executing personalization using AI and automation to create unified connected digital customer experience across multiple channels.
We bring design thinking in our approach and our design engineering team uses an iterative process of brainstorming to understand your customer, map their user journey, and understand the user personas to advise on the product design.
We apply design thinking and integrate with digital experience platform to enable a connected, personalized, and engaging digital customer experience.
We initiate the implementation and design of digital experience platform with a clear understanding of your customer, your business needs, and your outcome / goals which you want to achieve. We will design and implement the modular and scalable architecture for the platform to thrive.
Our digital experience platform solution experts are ready to help you get products implemented and running quickly. We make sure you can scale the DXP solution aligned with your organization’s growth while providing full technical support to ensure you keep moving forward.
Our highly qualified, certified and experienced product consultants provide full support and maintenance for the DXP software, ensuring your digital experience platform runs smoothly.
We offer a leading digital experience platforms that unifies the entire customer journey across all digital touch points.
We enable organizations to create unique personalized experience at every stage of the customer journey. Speak with us to know more about digital experience platforms and services we offer !
No Comments
Sorry, the comment form is closed at this time.